Privacy Policy

Last updated: September 2026

At ACP Journey, we value the privacy of those who visit our website, make inquiries, subscribe to our communications, or use our services.

This Privacy Policy explains what personal data we may collect, how we use it, with whom we may share it, and the rights available to individuals whose personal data we process.

1. Data Controller

The controller responsible for the processing of personal data collected through this website is ACP Journey.

Website: acpjourney.tur.ar

For questions related to privacy or personal data protection, you may contact us through the communication channels available on our website.

2. Personal Data We May Collect

Depending on how you interact with ACP Journey, we may collect information such as:

full name; email address; telephone number; country or city of residence; information voluntarily provided through forms or messages; travel preferences; destinations, estimated travel dates, number of travelers, or other information necessary to prepare a travel proposal; information related to inquiries made through WhatsApp, WeChat, or other communication channels; technical information related to website usage, such as IP address, browser, device, and cookies, where applicable.

We do not request sensitive personal data unless it is strictly necessary for the provision of a service and there is a legitimate legal basis for processing it.

3. Purposes of Processing

We may use personal data to:

respond to inquiries and requests for information; design personalized travel proposals, itineraries, and experiences; manage bookings and travel services; communicate with travelers before, during, and after a trip; send travel inspiration, updates, and marketing communications when the individual has requested to receive them; manage newsletter subscriptions and unsubscribes; improve the operation, content, and browsing experience of the website; prevent misuse, fraud, spam, or security incidents; comply with applicable legal, administrative, tax, or regulatory obligations.

Personal data will not be used for purposes that are incompatible with those for which it was collected.

4. Consent

Where processing requires consent, such consent will be requested clearly and may be withdrawn at any time.

For example, subscribing to our newsletter is voluntary, and subscribers may unsubscribe at any time by using the link included in our communications or by contacting ACP Journey.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. External Services and Providers

To operate our website and provide our services, we may use external technology providers or professional service providers.

These may include, among others:

web hosting and infrastructure services; database platforms; email services; analytics tools; messaging systems; providers related to bookings or travel services.

These providers may access only the information necessary to perform their functions and must process it in accordance with applicable terms and appropriate security and confidentiality measures.

6. International Data Transfers

Some technology providers used by ACP Journey may store or process information outside Argentina.

Where applicable, we will seek to ensure that such transfers are carried out using mechanisms and safeguards consistent with Argentine personal data protection regulations.

7. WhatsApp, WeChat, and External Links

Our website may provide access to third-party services, including WhatsApp, WeChat, social media platforms, or other external websites.

When using these services, the processing of personal data may also be subject to the privacy policies of those platforms.

ACP Journey does not control the privacy practices of external websites or services.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for its operation, security, language preferences, traffic measurement, or to improve the browsing experience.

Where non-essential cookies requiring consent are used, authorization will be requested when applicable.

Users may also configure their browser to block or delete cookies, although some website features may be affected.

9. Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or contractual obligations, and resolve potential claims.

When the data is no longer necessary and there is no legal obligation requiring its retention, it may be deleted or anonymized.

10. Information Security

ACP Journey implements reasonable administrative and technological security measures intended to protect personal data against loss, unauthorized access, alteration, disclosure, or destruction.

However, no system for transmitting or storing information over the Internet can guarantee absolute security.

11. Rights of Data Subjects

Under Argentine law, individuals whose personal data is processed may request:

information regarding whether their personal data is stored; access to their personal data; correction or updating of inaccurate or outdated information; deletion of their personal data, where applicable.

Requests may be submitted through ACP Journey’s contact channels.

The exercise of these rights will be free of charge in accordance with applicable regulations.

12. Supervisory Authority

The Agency for Access to Public Information (Agencia de Acceso a la Información Pública, AAIP) is the authority responsible for enforcing Argentina’s Personal Data Protection Law No. 25,326.

Individuals who believe that their personal data protection rights have been violated may submit inquiries or complaints to the relevant authority.

13. Minors

ACP Journey’s services are not specifically directed at minors acting independently.

Where it is necessary to collect information relating to minors for the organization of a trip, such information must be provided by their parents, legal guardians, or responsible adults.

14. Changes to this Privacy Policy

ACP Journey may update this Privacy Policy when necessary as a result of legal, technological, or service-related changes.

The current version will remain permanently available on this website and will indicate the date of its most recent update.

15. Contact

For questions about this Privacy Policy or to exercise rights relating to personal data, you may contact ACP Journey through the communication channels listed on our website.